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Shipping Policy

Estimated Shipping Times

We aim to get your Eco-Products out to you as quickly as possible. Orders will be shipped next business day after you have placed your order.

2-10 Business Days:

Regular Delivery NZ Wide

Additional 2 Days:

Rural Delivery Addresses

Please Note: Weekends do not count in your shipping days, if you order on a Friday afternoon, Saturday or Sunday your order will be with the Courier Company on Monday.

Shipping Pricing

New Zealand

Standard Tracked - $8.50

Rural Tracked* - $12.50

Free Shipping on orders over $90.00 & over

*Please select the correct shipping for your address as we are unable to send your rural order if you select standard.

Australia

Economy** - $14

Economy Tracked - $18

Free Shipping on orders $150 & over

**We do not accept responsibility for any lost parcels shipped with Economy without tracking

Returns Policy

We want our customers to be completely satisfied so we offer a return facility for unopened, unused product. If returned product meets such criteria, we shall refund the purchase price less a 15% restocking fee. The restocking fee will not be applicable if there is a manufacturing fault. Customers will be responsible for shipping cost. Any returns must be in the original packaging with proof of purchase. Product bought in a retail setting must be returned to the stockist.